As an engineer I probably lack the written communication skills to do a review justice. But I was very impressed with the service and professionalism of all staff involved!
The staff were fantastic. They were thorough, organised and added value to our event. An oustanding event which would not have happened without AOG’s help. As Committee Chair, they made my part very smooth which was appreciated.
The interview was where AOM clinched it. It was obvious that you worked as a team, particularly when questioned about what you would do if a disaster struck (e.g. the electricity went out for an extended time on the first day of the conference). Your first reaction to this was cool, calm and collected, and then those there consulted one another to come up with 2 – 3 possible solutions to the scenario. This reaction made you stand out from the other PCO’s interviewed.
I feel that I was able to build up a strong rapport with the AOM staff that took care of the AESC, and feel that this meant thet we all went ‘above and beyond’ what was expected of us to get the job done. Being able to communicate on a friendly and professional basis made putting the conference together a fun job, and not a chore – very important in a voluntary situation. I felt as though i was able to pick up the phone and call at any time, not to mention the thousands of emails exchanged! I am going to miss all the emails from the staff i was dealing with!
Overall a pleasurable experience working with you. I was impressed by the hours that were put in by the staff during the conference itself – staff were there from 6am to 10pm one of the days! Being able to have a laugh with everyone was important in what can be a very stressful situation. Well done all, thank you and I hope to work with you again some day!
‘It has been a pleasure to work with you for a number of reasons. The speaker guidelines were supplied well in advance and it was reassuring to have clear expectations going into the conference. Advice on setting up the PowerPoint presentations for widescreen, clear instructions on uploading, and willingness to accept these on the day due to large formats was a relief. Flexibility in invoicing for separate parts of the conference meant I could attend the parts that were personal to me.
Communication on an ongoing basis, willingness to answer questions, prompt responses when asked who to acknowledge as the local people and gentle reminders when it gets close to timelines. Thank you for making it easier to present at the AEDC conference – to you it might seem like you are just doing your job, but to me, you are adding value to the conference and to your organisation.’
Robyn Whiting, Guest Speaker
“BEST EVER, GREAT CONTENT, EXCELLENT SOCIAL EVENTS” “all done in a very relaxed way” “nothing was too much trouble”, were some of the comments from some very seasoned international forensic conference attendees. I would like to let you know just what a pleasure it was working with Merilyn, Sarah and Jenna. The committee and I think they were all fabulous and helped made the whole event the success it was. The budget and key timeline tasks prepared by AOM gave us excellent guidelines to work to. Look it was hard work but a GREAT lot of FUN too. I know we will be having a debrief when all the checks & balances are complete, so I look forward to seeing the girls again. Just really pleased we chose AOM 4 years ago, it has been a fantastic journey.’
David Eitzen and Team
‘We understand the importance of engaging the services of the right professional event organiser to deliver a seamless experience. We have enjoyed an extensive working relationship with AOG in the past and we continue to count on them as a key partner in the ongoing success of the Adelaide Convention Centre.
AOG bring a wealth of experience to organising any event and we have always found them to be very professional. We have enjoyed a strong relationship with AOG for many years and we look forward to continuing our partnership with AOG and working on new events at the ACC in the future.’
Simon Burgess, Director Marketing and Sales, Adelaide Convention Centre
‘I would like to extend my sincere thanks to you and your team at All Occasions Group for their hard work and commitment in delivering this year’s AAA National Conference. They did an excellent job in coordinating the conference, solving arising issues, meeting our needs and interacting with AAA delegates over the five day event. Many members have expressed to us that this year’s AAA National Conference was the best it has ever been. They have agreed it was professional and ran like clockwork which is a credit to Merilyn and Rhiannon’s event management skills.’
Caroline Wilkie, Chief Executive Officer, Australian Airports Association
‘Thank you so much for all the work you put into the planning, management and running of the event. I know it’s your job, but it was a pleasure being able to work with you on something like this. And also to know that you had everything under control and learn exactly what goes into an event like the Forum. You’re both amazing at what you do! Thank you!’
Jasmine Banham, Graduate Office, Department for Communities and Social Inclusion
‘Your expertise and wonderfully easy way of working with us have made the Convention preparation so easy – really! It’s been bliss to be able to pass difficult things on to you, and to know they’ll be followed up, all the gaps closed.’
Deanna Bator, Marketing & Communications, Catholic Education SA
‘I just wanted to say a huge thank you and well done for all the work you both did in organising and running the National Mainstreet Conference… You both worked extremely hard, and it certainly showed through the delivery of a streamlined, professional and extremely invaluable Conference.
Jessica Drake, Marketing and Tourism Officer, City of Holdfast Bay
‘I wanted to let you know we were once again absolutely delighted with joint VASSP/VPA conference. This was due in large part to the work of the All Occasions staff. Your staff were superb throughout. I felt supported in every way. They responded quickly to email and phone queries and handled every situation faultlessly. Similarly they were thorough and showed great attention to detail. At the actual event everything went very smoothly and many people commented on this and on how helpful the girls were. Nothing was too much trouble and this was really appreciated. Please pass on our thanks and congratulations on a terrific conference and we look forward to working with you again.’
Marion Heale, Executive Officer, VASSP
‘With regard to SASSAOA Conference recently held, I would like to take this opportunity to sincerely thank you for your support. Your thorough management, understanding and friendly contribution has made this a valuable experience for us all. Our conference committee felt confident and supported by you both, and thank you for your empathy and sincerity.’
Anne Stewart, President, SA State Schools Administrative Officers Association Inc.
‘A big thank you to you and your team for all your hard work and assistance (to sponsors and delegates) in organising the Steadfast Convention. You make it very easy for sponsors / exhibitors and their delegates to plan, arrange and attend Steadfast – the amount of information you send out, the frequent updates and the quick turnaround times on any queries we’ve had, always make it an easy and enjoyable conference to work on.’
Melissa Jones, Regional Manager, AIG Australia